PMP - Project StakeHolders - Page-11
👥 Project Stakeholders (PMP)
Individuals & Groups Who Influence or Are Affected by Projects
What are Project Stakeholders?
In PMP terminology, Project Stakeholders are:
Individuals, groups, or organizations that may affect, be affected by, or perceive themselves to be affected by a project, decision, or outcome.
Stakeholders include anyone who has an interest in the project or its results.
They can be:
• Inside the organization
• Outside the organization
Stakeholders include anyone who has an interest in the project or its results.
They can be:
• Inside the organization
• Outside the organization
🔑 Examples of Stakeholders
Internal Stakeholders
Project manager
Project team members
Sponsor
PMO
Functional managers
Employees
Project manager
Project team members
Sponsor
PMO
Functional managers
Employees
External Stakeholders
Customers / users
Suppliers / vendors
Government agencies
Investors
Community or public (in some projects)
Customers / users
Suppliers / vendors
Government agencies
Investors
Community or public (in some projects)
🧠 Example
Project: Building a mobile banking app
Stakeholders include:
- Bank customers (users)
- Project sponsor (bank leadership)
- Developers and testers
- IT department
- Security team
- Regulatory authority (e.g., RBI compliance in India)
- App store platforms (Google Play / Apple App Store)
🔄 Why Stakeholders Matter
Stakeholders:
- Influence project success or failure
- Provide requirements and feedback
- Approve deliverables
- Can support or resist the project
📊 Stakeholder Management in PMP
PMP includes a specific process:
• Identify stakeholders
• Analyze their needs and influence
• Plan engagement strategies
• Manage expectations
• Monitor stakeholder involvement
• Identify stakeholders
• Analyze their needs and influence
• Plan engagement strategies
• Manage expectations
• Monitor stakeholder involvement
Stakeholder Engagement Flow
Identify
➜
Analyze
➜
Engage
➜
Monitor
🎯 PMP Exam Tip
If a question mentions:
- Influence
- Expectations
- Communication needs
- Support or resistance
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